Super frustrating, we know! Before contacting support, try the following:

• a different email address
• double check your password
• use the "forgot my password" option on the login page with each of your email addresses until you get the right one
• You're using an old login location/wrong login link (If you're unsure, go to the main Simple Pin website and click on the Collective tab)
• You've not yet completed your registration. If none of your emails work and you have no confirmation emails in your email search (check SPAM folders), it's possible that a glitch in the system prevented you from completing your signup.

If you've checked all of those things and the reset password link didn't work for you, contact support to check your account and/or reset your password.

Click on your avatar image on the top right of your Kajabi membership site and click "Settings". 

Once the screen opens, click the "Billing Info" tab and then you should have the option to replace your credit card on file.

If you can't find or don't see the option, check out the short tutorial here.

Annual subscriptions -- Unfortunately, we don't offer the option to pause a yearly subscription. 

Monthly subscriptions -- Generally, we just request that you cancel your subscription and sign back up when you're ready. 

If you have extenuating circumstances or any questions, please email us at [email protected]. We're always happy to work with you!

We're sad to see you go! We do understand that sometimes it's time to take a break.

If that's you, then fill out this cancellation form. We'll respond within 48 hours to your request.

Please give at least 7 days notice before your next billing date.

Note that if you signed up for an annual membership, we can cancel your membership but are unable to offer refunds for any time remaining.

We're thrilled you're interested in working with our amazing Simple Pin team! 

We offer two types of services:

Organic management -- Daily management of pins (up to 600/month) from one of our dedicated Account Specialists. Includes weekly/monthly check-ins. Multiple packages to choose from.

Fill out this form if you're interested in organic management.

Promoted Pins management -- Simple Pin can create and manage advertising campaigns for you on Pinterest! Multiple packages to choose from and you do NOT have to be an organic management client to use this service.

Fill out this form if you're interested in Promoted Pins management. 

We do! 

Read through this page and complete the form. Our affiliate manager will be in touch within 48 hours. 

We know that everyone has their own gifts, abilities and time availability. If you need a little help, but aren't ready to have someone take over management, here are a few other ways we can help you.

Organic Pinterest Strategy Call - A 1-hour call to get customized advice for your organic Pinterest strategy needs.

Promoted Pins Strategy Call - A 1-hour call to get customized advice for your Promoted Pins campaign(s). 

Account Builds/Deep Cleans - Get your Pinterest profile in shape and ready for you to start your successful Pinterest marketing strategy.

Pinterest Image Services - If creating pinnable images isn't your "thing" or you just don't have time, we can help!

Pinterest Video Pin Services - Video is the wave of the future on Pinterest. Don't know where to start or running low on time? Have our team create them for you!

Don't see the service you need listed? Contact us at [email protected] to see how we can help you get what you need!